Smash Casino Responsible Gambling
At Smash Casino, we want gambling to remain a form of entertainment, not a way to make money or manage financial difficulties. We encourage safer gambling and controlled play, and provide tools to help you manage your activity. Set limits that suit your circumstances, take breaks when you need them, and contact a support organisation if gambling is causing concern.
Our approach to player protection
Your safety matters to us. Our player protection approach is based on helping you make informed choices, keep track of your activity and access support. Gambling is for adults only. Never gamble with money needed for bills or other essential costs, and do not play when you feel pressured or upset.
You can review your account activity and use the available controls to set boundaries. If you are concerned about your gambling, contact our support team to discuss the options available to you.
Tools to help you stay in control
Smash Casino offers account controls to help you manage how much you deposit, lose or spend playing. You can set daily, weekly or monthly limits, request a temporary account break, or choose self-exclusion. Consider setting limits before you start playing, rather than changing them during a session.
Deposit limits
Set a daily, weekly or monthly deposit limit to cap the amount you can add to your account. A lower limit may take effect straight away, while an increase can include a waiting period. Check the confirmation shown when you make a change for details of when it will apply.
Loss and time limits
Loss limits can help you decide in advance how much you are prepared to lose over a set period. Time limits and reminders can help you keep track of how long you have been playing. If you reach a limit, stop and take a break. Do not try to recover losses by continuing to play.
Account breaks and self-exclusion
An account break temporarily prevents you from playing for a selected period. Self-exclusion blocks access for a longer period or indefinitely. Choose the option that best fits your needs and read the on-screen information before confirming. If you want to return after a break or exclusion period, take time to consider whether gambling is right for you.
Recognising when to take a step back
It may be time to pause if you are spending more time or money than planned, hiding gambling from people close to you, borrowing to continue, or feeling anxious about losses. These signs are not a diagnosis, but they are a reason to stop and seek support.
Practical ways to maintain control
- Set a budget and stick to it.
- Decide how long you will play before you begin.
- Take regular breaks and avoid gambling when tired or upset.
- Keep gambling separate from work, relationships and essential spending.
- Do not chase losses or treat gambling as a source of income.
Professional help and support
If gambling is affecting you or someone close to you, confidential support is available in the UK. You can contact GamCare at gamcare.org.uk, Gamblers Anonymous at gamblersanonymous.org.uk, or the National Gambling Helpline on 0808 8020 133. Reaching out is a practical step, and you do not have to manage the situation alone.